Claims / Return Request Form

Please provide the following contact information:

What was the date of your order?

-- mm/dd/yy

Enter "Our PO #" (from e-mailed or mailed invoice)

Why are you returning the item(s) (choose one)?

Claims:
Item received was damaged (I need a replacement sent)
Item received was not what I ordered (I need the correct item sent)
Item was missing from my order (I need the correct item sent)
Returns:
Return only (I do not want the item(s) that I ordered and if applicable, I will pay the restocking fee & shipping charges according to the chart on the return policy page for items ordered from Catalog #2 or Catalog #3 (minimum $10.00 for these catalogs)
Return & Re-order (I do not want the item(s) that I ordered and if applicable, I will pay the restocking fee & shipping charges according to the chart on the return policy page for items ordered from Catalog #2 or Catalog #3 (minimum $10.00 for these catalogs) and I then I will place a new order on the web site)

-Please List the item or items you are returning: (Item #, Description, Color, Size & Qty as listed on your invoice or original order)
- We ONLY exchange items that are damaged or if the item sent was not what was ordered - all other "exchanges"  will be considered a Return & Re-order
-If the items was damaged: please provide an explanation of damage.
-If you will to place a Re-order (for example: for a different size or color) please place the re-order at the catalog site that you purchased the item from.  (We do not have the payment information needed to process new orders here)
-List any other information. that we need to know about this Claim or Return

I have read the Return Policy and understand the terms for the return.

Yes No

Please double check the information on the next page after you submit.

Highland Apparel Company.
Copyright © 2007 [Highland Apparel Co.]. All rights reserved.
Revised: 11/28/07